A professional janitorial team does much more than empty garbage cans and clean floors. They help keep your facility clean, stocked, presentable, and ready for the employees, customers, tenants, and visitors who use it every day.
While your cleaning team plays an important role in maintaining the building, keeping a facility running smoothly is a shared effort. Good communication and a few simple habits can make a significant difference in the cleanliness and overall condition of your workplace.
Here are six things your janitorial team wants you to know.
- Tell Us When Something Changes
Every facility has its routines, but those routines occasionally change. Maybe an event created more garbage than usual, renovations are taking place, an area requires special attention, or there are temporary instructions for accessing part of the building.
Your cleaning team may not know about these changes unless someone tells them. Communicating unusual circumstances, special requests, or changes to your facility helps ensure the right work gets done at the right time.
- Use Garbage and Recycling Bins Properly
Garbage placed in an unlined bin can create unnecessary messes, leaks, odours, and additional cleaning. Similarly, improperly sorted recycling can create problems for your facility’s waste management program.
Make sure garbage and recycling receptacles are clearly labelled and encourage employees to use them appropriately. Small habits throughout the workday can make a big difference.
- Don’t Ignore Spills and Messes
Your janitorial team may clean your facility daily, but that doesn’t mean spills should sit untouched until they arrive.
Whenever possible, spills should be addressed promptly or reported so they can be dealt with appropriately. Quick action can help prevent staining, slip hazards, odours, and damage to flooring or furnishings.
For larger spills or situations requiring professional attention, make sure your cleaning provider is notified as soon as possible.
- Help Keep Restrooms Stocked Between Visits
A professional janitorial program should include monitoring restroom supplies, but busy facilities can go through toilet paper, paper towels, soap, and other products quickly.
If supplies run out between scheduled cleaning visits, employees shouldn’t necessarily have to wait until the next service. Keeping backup supplies accessible to designated staff can help ensure restrooms remain functional throughout the day.
If your facility is consistently running out of supplies, let your janitorial provider know. It may be a sign that stocking levels or service frequency need to be adjusted.
- Tell Us Which Areas Matter Most
Not every area of a facility experiences the same level of traffic or requires the same amount of attention.
Perhaps your reception area needs to look its best throughout the day, a particular washroom experiences heavier use, or a conference room frequently hosts clients. Communicating these priorities helps your janitorial team understand where additional attention may be needed.
A good cleaning program should reflect how your facility is actually being used, not simply follow the same checklist regardless of changing needs.
- Respect the Cleaning Process
Cleaning professionals often work around employees, customers, meetings, deliveries, and other daily activities while trying to complete their work safely and efficiently.
If an area is temporarily closed for cleaning, a wet floor sign has been placed, or equipment is being used, give the cleaning team the space they need to complete the job safely.
A little consideration goes a long way and helps your janitorial team deliver better results.
Communication Makes a Better Cleaning Program
A successful janitorial program is a partnership between the cleaning provider and the people who use the facility every day. Clear communication helps your cleaning team respond to changing needs, identify potential problems, and maintain the standards you expect.
At QJS, our goal is to provide consistent, professional janitorial services while working closely with our clients to understand the individual needs of their facilities.
When everyone does their part, maintaining a clean, safe, and welcoming workplace becomes much easier.